From Practitioners
to Innovators
From Practitioners
to Innovators
We’re a team of Senior CX Engineers who’ve spent decades working on enterprise contact centers across industries and continents. We’ve seen first-hand how legacy tools slow teams down, create blind spots, and limit innovation. After years of working around those gaps, we decided to stop settling and start building.
EEMAAN was born from that decision: to create the tools we always needed; intelligent, reliable, and designed to empower teams, not frustrate them. We’re here to raise the bar for CX platforms and help organizations unlock operational excellence with confidence.
We’re a team of Senior CX Engineers who’ve spent decades working on enterprise contact centers across industries and continents. We’ve seen first-hand how legacy tools slow teams down, create blind spots, and limit innovation. After years of working around those gaps, we decided to stop settling and start building.
EEMAAN was born from that decision: to create the tools we always needed; intelligent, reliable, and designed to empower teams, not frustrate them. We’re here to raise the bar for CX platforms and help organizations unlock operational excellence with confidence.
Abid Rashid
CTO
A. Rashid
CTO
Abid Rashid
CTO
M. Malik
COO
M. Malik
COO
M. Malik
COO
Dilip Tailor
Director, BD
D. Tailor
Director, BD
Dilip Tailor
Director, BD
Our origin story
Our origin story
We’ve lived the late nights chasing down failed deployments. We’ve felt the frustration of manual, error-prone configuration. After 30+ years designing systems for global leaders, we knew there had to be a better way.
EEMAAN was founded to build the intelligent, reliable tools we always needed - but couldn’t find.
We’ve lived the late nights chasing down failed deployments. We’ve felt the frustration of manual, error-prone configuration. After 30+ years designing systems for global leaders, we knew there had to be a better way.
EEMAAN was founded to build the intelligent, reliable tools we always needed - but couldn’t find.
Our philosophy
Our philosophy
Our software is shaped by real-world needs—not theory. We solve pressing challenges with the simplest, most effective solutions. Every feature faces one test:
“Will this make life easier for our users?”
If the answer isn’t a resounding yes, we don’t build it.
Our software is shaped by real-world needs—not theory. We solve pressing challenges with the simplest, most effective solutions. Every feature faces one test:
“Will this make life easier for our users?”
If the answer isn’t a resounding yes, we don’t build it.
Our vision for the future
Our vision for the future
We’re not just building tools - we’re redefining how CX platforms are managed.
Our vision: a future where operational excellence is within reach for every organization, where teams innovate boldly, and where technology quietly powers growth without getting in the way.
We’re not just building tools - we’re redefining how CX platforms are managed.
Our vision: a future where operational excellence is within reach for every organization, where teams innovate boldly, and where technology quietly powers growth without getting in the way.
Ready to do CX
the right way?
Schedule a personalized demo and discover how our suite of tools can bring clarity and control to your CX platform.
Ready to do CX
the right way?
Schedule a personalized demo and discover how our suite of tools can bring clarity and control to your CX platform.
Ready to do CX
the right way?
Schedule a personalized demo and discover how our suite of tools can bring clarity and control to your CX platform.