• Scripting

    Automate operations within Genesys.
    Export and Import configuration between environments.
    Script repeatable tasks.

  • Scripting

    Automate operations within Genesys.
    Export and Import configuration between environments.
    Script repeatable tasks.

  • Scripting

    Automate operations within Genesys.
    Export and Import configuration between environments.
    Script repeatable tasks.

Products

Currently available products

Export

Export

Import

Import

Scripting Dashboard

Scripting Dashboard

How to use

Automate tasks within your Genesys platform

Export

Export a snapshot of your Genesys Configuration. Output in a simple format, ready for editing in any Text editor. Plan for accurate restoration of part, or whole of the Genesys environment into the same or any other Genesys environment.


Import

Allows scripted changes to be executed in any Genesys environment. Achieve 100% accurate data entry in seconds. Create portable scripts, without the limitations of DBIDs to be used in any Genesys environment. All. All inter-links and dependencies are automatically handled.


Automate

Generate a script replacing manual actions within Genesys. Schedule failovers and configuration changes.

Features

All applications make full use of the latest Genesys APIs

  • Genesys 7.2 - 8.5
  • Certified by Genesys
  • 100% CME coverage
  • Portable scripts for any environment
  • All Settings incl. Annex and Option
  • Full support for ByteCode
  • Links & Dependencies automatically handled
  • Create, Update, Delete, Move, Link any configuration
  • Start/Stop Applications
  • Export Options and Annex in .cfg format
  • Near-zero load on Genesys
  • No access to underlying Genesys databases
  • Genesys Multi-Tenancy support
  • Scaleable Architecture
  • Install in <10 mins

Tech Stuff

Important techical information

  • Genesys 7.x - 8.5
  • Microsoft Windows 7, 8.x, 10
  • Microsoft Windows Server 2008 R2, 2012, 2016
  • Microsoft .NET Framework 4.5

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