About our Company

Creative people. Problem solving. Forward thinking.

Our Experience

At the core, we are technology people with decades of experience in Contact Center technologies, Business Analysis and Software Development. We develop products based on real-world problems.

Our Company

Eemaan is a leading provider of innovative software products for Genesys customers. We deliver products and services to many leading companies around the globe and even count Genesys as a customer.

Our Team

A team with a passion for technology.

  • Abid Rashid
  • Mohammed Malik
  • Qamber Haidry
  • Abid Rashid

    Abid Rashid

    Abid Rashid has over 23 years of expertise in the Contact Centre industry. His expertise spans the design, integration and implementation of comprehensive solutions which are focused on improving contact center operational efficiency and effectiveness. Abid Rashid’s keen understanding of the critical business drivers of a remote yet customer facing operation has permitted him to design a number of innovative products that improve agent effectiveness while also improving a contact centre’s business manager’s ability to assess KPIs both internally as well as from customers’ perspective.

    Abid Rashid began his career at Genesys in 1995. He developed his position to Head of Technical Services for DACH (Germany, Austria and Switzerland) before leaving in 1999 for WebLine, Inc. WebLine, Inc was subsequently acquired by Cisco in 1999.

    Abid Rashid holds an MSc in Scientific Computing from Sunderland University, UK and a BSc in Computing Science from the Newcastle University, UK.

  • Mohammed Malik

    Mohammed Malik

    Mohammed Malik co-founded the company in 2004 and is a specialist in reporting on complex MIS systems used in Contact Centres. He is also a qualified senior technical instructor for Genesys, the market leading contact centre software in the World. He continues to deliver technical courses throughout the globe.

    Mohammed Malik holds an MSc in Office Automation and Information Systems from Leeds University, UK and a BSc in Computer Science from Liverpool University, UK.

  • Qamber Haidry

    Qamber Haidry

Our Clients

Well known clients from all over the world.

Bristol City Council
JPMorgan Chase
Lloyds
Carefirst
CenturyLink
NVEnergy
Sky Network TV
Topdanmark
Rabobank
Vattenfall

We have first class services.